We understand that unexpected situations happen. If your child is unable to attend due to illness, please notify us as soon as possible. We offer rescheduling options for missed sessions, depending on availability. Unfortunately, refunds are not provided, but we will do our best to accommodate you with a make-up session.

At JJ Elite 11, we have a zero-tolerance policy for bullying. We foster a positive and competitive environment where all players feel safe and supported. If bullying occurs, we will address it immediately, speaking with the players involved and taking necessary action, which may include removal from the program if the behavior continues.

Our training is designed to challenge players at all levels while maintaining a supportive environment. If your child struggles, we will work with them to adjust their training, provide additional guidance, and ensure they continue to develop at their own pace. Hard work and effort are what matter most!

If weather conditions are unsafe (lightning, heavy rain, or extreme heat), we will notify parents of cancellations or rescheduled sessions. If conditions allow, training may be moved indoors or adjusted accordingly. Always check your email or messages for updates before heading to training.

Plenty of water, Cleats, Shin guards, A healthy snack/lunch, Comfortable, weather-appropriate athletic clothing

We understand that parents want to support their child’s development, but for the best training experience, we encourage parents to allow their child to train independently. When parents watch from a distance or step away, it helps players build confidence, problem-solve on their own, and fully engage with the coaching. Over-involvement can sometimes add pressure or distractions, so we ask that parents trust the process and allow their child the space to grow as an athlete.